Our Member Services team builds strong relationships with both members and agents. They foster easy and positive communication and spend their days problem solving.
The team handles a variety of important tasks. They answer incoming calls and make outbound calls regarding SureMed memberships, manage member and agent accounts, support SureMed members via phone and email, explain insurance and non-insurance benefits, and assist members with billing. When it comes to providing elite service, our Member Services team does it best!