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Collaborating with all departments to design custom solutions that address business needs.

About the team

While all departments at Ideal Concepts are rooted in problem solving, perhaps none are more focused on solutions than the Product team. Made up of product managers, business analysts, and UX/UI designers, our product team investigates the company’s business needs on an intimate level.

The team works with various departments to create and develop solutions to help meet each team’s requirements. Once they have comprehensively explored a team’s needs and possible solutions, they work closely with the Development team to provide vital data that allows the company to quickly put new features and solutions into production. This helps every Ideal Concepts team better achieve their goals.

Team metrics

Collaborate With 30 Internal Teams

Over 220 Sprints Completed

Average 500 Backlog Items Managed

Build Solutions For 400+ Agents

Software Engineering DirectorMeet our Software Engineering Director!

Vikas Agarwal

Vikas Agarwal has been with Ideal Concepts since its inception in some capacity or another. Originally contracted to handle some engineering work, Vikas eventually joined our team as the only engineer. Now, he manages a team of more than a dozen!

He has nearly 20 years of experience, which has proven to be invaluable to our efforts as an insurance technology leader. Vikas spends his time gathering engineering requirements and converting them into detailed technical specifications.

He is responsible for planning and designing all of the necessary engineering work that his team handles. Vikas also manages and monitors team sprints. Outside of work, Vikas plays chess and is an amateur astronomer.

Vikas Agarwal
“My journey with Ideal Concepts has been highly gratifying in terms of personal and professional growth, work opportunities, and learning. The company’s work culture promotes innovation and experimentation in engineering, thus bringing out the best in me.”

TestimonialsWhat people are saying