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Assistant Sales Manager

Department: Sales

Employment Type: Full-Time

Location: Allentown, PA

This is a developmental position designed to work with those who have sales management experience in other industries and train them to be Ideal Concepts leaders! Our Assistant Sales Managers provide direction and support to our industry-leading brokers across the country. In this position, you will learn how to sell our insurance products using our state-of-the-art CRM platform prior to being assigned a team. You will have regular intentional access to our support teams in order to master what makes our sales teams unique. 

The Assistant Sales Manager will start off in a sales agent capacity to establish a strong understanding of our sales process and products so they can assume responsibility over a team of agents with confidence when they are ready. Once the initial acclimation period has concluded, the full responsibility of the ASM role will be assigned. The Assistant Sales Manager trains agents on Health and Medicare insurance products, carriers, and our Customer Relationship Management system. Other duties include trouble shooting agent issues by problem-solving with a fresh technical approach using screen sharing and phone technology. 

The Assistant Sales Manager will also host weekly meetings to relay pertinent issues and celebrate sales victories. The job role is a vital piece to our ever-growing sales team and requires the person filling it to share that same growth potential. In this position, it is imperative to build strong relationships with brokers, clients, and carriers. It's important to foster easy and positive communication and be able to problem solve without direction. We’re looking for a motivated professional problem solver who is very computer savvy and has a background in sales or sales support.


  • Meet sales goals and obtain a full grasp of our technology and insurance products during the initial acclimation period
  • Manage a team of remote telesales Insurance Agents
  • Support brokers via phone, email, and webinar
  • Train agents on all insurance products 
  • Assist remote agents in navigating our CRM and writing/quoting applications
  • Provide mentorship, sales training and development for our insurance agents
  • Act as an ongoing resource for brokers across the country
  • Coordinate with brokers, clients and insurance companies throughout the sales process


  • Insurance sales license not required to be considered
  • You must have transactional sales experience
  • 3+ years’ experience in sales or sales support
  • Outgoing and self-motivated personality
  • Skilled at problem-solving without supervision
  • Excellent verbal and written communication skills
  • Highly organized; great ability to multi-task and prioritize with limited direction


  • Company pays 100% of the employee's premium for major medical, dental, vision, and life insurance
  • Competitive bonus structure
  • Employee 401k Plan
  • Generous PTO policy and 8 paid pre-determined holidays
  • Technology-focused, high energy working environment
  • Professional team atmosphere with motivated, career-driven professionals as co-workers
  • Expansion and growth with one of the top health insurance marketing companies in the nation


This is an on-site position, located in Allentown, PA. In light of COVID-19 (Coronavirus), we have made temporary arrangements for our staff to be able to work remotely. Once we are cleared to return to our offices, remote work will not be an option for this position.

Employee benefits Benefits

Employee Health Insurance


Employee Supplemental

Insurance Covered

Company 401k


Company HSA


15 PTO days

To Start

Four Company-Wide

Family Events

Individual Team-Building


Monthly Birthday

Potluck Lunches

About the Department

Ideal Concepts partners with over 100 different insurance carriers, which allows our Sales Department to offer a variety of products to our millions of customers. Since every customer is unique, our agents use their knowledge and skills to create a personalized insurance experience every time.

The Sales Department is made up of four dedicated teams: Health Sales Management, Medicare Sales Management, Life Sales Management, and Property Sales Management. Each team has sales experts managing licensed agents across the country.

The insurance industry is constantly changing, so our Sales Department must adapt to new trends quickly. Our Sales Management teams work fast to provide up-to-date information to all agents so that we can provide timely and comprehensive service to customers.

Life at Ideal Concepts

Working at Ideal Concepts is more than just a job; it is an opportunity to grow your career! Your voice will always be heard, and your accomplishments are recognized. Join our award-winning company to take your career and passion to the next level.

Life in the Lehigh Valley

Whether you’re interested in a lively downtown city lifestyle or quaint country living, the Lehigh Valley has something for you! The Valley is comprised of three historic and thriving cities: Allentown, Bethlehem and Easton. In addition, an abundance of picturesque towns brings the population to about 850,000 people in the metro area.

Ideal Concepts is centrally located in recently revitalized downtown Allentown, an hour north of Philadelphia and 1.5 hours west of New York City.

  • Over 30 highly ranked private and public high schools
  • 13+ prestigious colleges and universities
  • Four nationally recognized hospital systems
  • 15 non-stop destinations out of Lehigh Valley International Airport
  • Home to hundreds of unique festivals, exciting restaurants and bars, concert venues, museums, historic sites, outdoor adventures, and two Philadelphia minor league sports teams

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