Job DescriptionIdeal Concepts, Inc. is looking for a Commissions Specialist to assist with processing commission statements for our multiple product lines. As Ideal Concepts continues to grow, our agent base, insurance verticals, and relationships with new partners expand. Our Commission Specialist are responsible for the timely and accurate processing of commission statements, including reviewing commission feeds for accuracy, creating imports, and processing transactions to pay out to agents at variable compensation levels. Our Commission Specialists work with our business partners to obtain crucial data, correct errors, and ensure accurate compensation. They develop, maintain, and generate reports and tools, and work within our proprietary system to resolve and research inquiries in a timely manner while providing excellent service to business lines. This position requires an innovative thinker who can interface with multiple functions to implement procedures and controls and maintain our supporting systems. As an integral member of our Commissions team, the right candidate will have the ability to logically think through an issue to create or enhance processes to strengthen solutions. Key ResponsibilitiesProcess commission statements from over 50 of our insurance partners Meet weekly and monthly deadlines to support timely payments and reports Maintain and verify accuracy of payments and statements by working cross-functionally Investigate, report, and follow-up on missing commissions Ensure variable compensation calculations are done accurately Complete recurring manual tasks for processes not systematically automated Communicate constructively with Team Lead and Management regarding commission changes/corrections in a timely manner Provide phone, email, and system support related to commission questions and issues Interact with agents to explain and assist in the understanding of variable compensation plans and calculations provided to the Commission Team Review compensation payments and confirm calculations by reconciling data to source systems Maintain compensation system by performing a variety of data inputs and ensuring the accuracy of processes by analyzing data outputs Understand multiple internal divisions of business to research, analyze, and resolve potential issues Perform validation and data quality checks on both system data and compensation calculation results Identify and research inconsistencies to determine root causes and offer proposals for remediation Support projects and report requests as needed Work independently with minimal supervision Perform other duties as assigned QualificationsAssociates degree with a minimum GPA of 3.0, or equivalent experience, in accounting, bookkeeping, or other related fields Highly proficient in Microsoft Excel 3+ years of related work experience, Financial Accounting, Bookkeeping Understanding of Health, Medicare, and/or benefit commissions is a plus Experience in processing commissions and/or sales incentives is a plus Strong math and analytical skills Creative problem solving and troubleshooting skills Excellent oral, written, and interpersonal communication skills Skilled in maintaining close working relationships with agents, while acting as liaison between multiple layers of management and departments Capable of managing competing priorities with multiple deadlines and multitasking in a fast-paced environment Self-starter with strong work ethic, organization, and good time management to be able to multi-task, prioritize, and meet deadlines independently in a fast-paced environment Positive and self-motivated with the ability to change priorities on-demand Demonstrated ability to work well individually and in a team environment Skilled at research and problem solving Proficient in Microsoft Windows and Internet knowledge Benefits[GY1] Employee Health and Supplemental Insurance premiums paid 100% by the company*Employee option
To be considered for this position you must have at least 2 years of experience in Health or Medicare Insurance sales experience and have worked 2 Annual / Open Enrollment Periods.
Through our robust training program, you will learn how to use our technology effectively while becoming an expert in your field whether you are a brand new to the industry or a sales veteran.
We're seeking an experienced, hands-on IT Manager to lead the design, implementation, and operation of our IT/IS environment. You will oversee a complex, multi-site infrastructure with 24x7 uptime requirements, manage a small IT team, and drive the adoption of modern technologies that enhance security, reliability, and user experience. If you're a strategic thinker with a proven track record in Windows-heavy environments, strong DevOps interests, and a passion for building scalable, user-friendly systems, we'd love to meet you.
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Employee benefitsBenefits
Employee Health Insurance
Covered
Employee Supplemental
Insurance Covered
Company 401k
Matching
15 PTO days
To Start
Four Company-Wide
Family Events
Individual Team-Building
Outings
Monthly Birthday
Potluck Lunches
Life at Ideal Concepts
Working at Ideal Concepts is more than just a job; it is an opportunity to grow your career! Your voice will always be heard, and your accomplishments are recognized. Join our award-winning company to take your career and passion to the next level.
Life in the Lehigh Valley
Whether you’re interested in a lively downtown city lifestyle or quaint country living, the Lehigh Valley has something for you! The Valley is comprised of three historic and thriving cities: Allentown, Bethlehem and Easton. In addition, an abundance of picturesque towns brings the population to about 850,000 people in the metro area.
Ideal Concepts is centrally located in recently revitalized downtown Allentown, an hour north of Philadelphia and 1.5 hours west of New York City.
Over 30 highly ranked private and public high schools
13+ prestigious colleges and universities
Four nationally recognized hospital systems
15 non-stop destinations out of Lehigh Valley International Airport
Home to hundreds of unique festivals, exciting restaurants and bars, concert venues, museums, historic sites, outdoor adventures, and two Philadelphia minor league sports teams