Job Description
Ideal Concepts, Inc. is looking for a Commissions Specialist to assist with processing commission statements for our multiple product lines. As Ideal Concepts continues to grow, our agent base, insurance verticals, and relationships with new partners expand. Our Commission Specialist are responsible for the timely and accurate processing of commission statements, including reviewing commission feeds for accuracy, creating imports, and processing transactions to pay out to agents at variable compensation levels.
Our Commission Specialists work with our business partners to obtain crucial data, correct errors, and ensure accurate compensation. They develop, maintain, and generate reports and tools, and work within our proprietary system to resolve and research inquiries in a timely manner while providing excellent service to business lines. This position requires an innovative thinker who can interface with multiple functions to implement procedures and controls and maintain our supporting systems. As an integral member of our Commissions team, the right candidate will have the ability to logically think through an issue to create or enhance processes to strengthen solutions.
Key Responsibilities
- Process commission statements from over 50 of our insurance partners
- Meet weekly and monthly deadlines to support timely payments and reports
- Maintain and verify accuracy of payments and statements by working cross-functionally
- Investigate, report, and follow-up on missing commissions
- Ensure variable compensation calculations are done accurately
- Complete recurring manual tasks for processes not systematically automated
- Communicate constructively with Team Lead and Management regarding commission changes/corrections in a timely manner
- Provide phone, email, and system support related to commission questions and issues
- Interact with agents to explain and assist in the understanding of variable compensation plans and calculations provided to the Commission Team
- Review compensation payments and confirm calculations by reconciling data to source systems
- Maintain compensation system by performing a variety of data inputs and ensuring the accuracy of processes by analyzing data outputs
- Understand multiple internal divisions of business to research, analyze, and resolve potential issues
- Perform validation and data quality checks on both system data and compensation calculation results
- Identify and research inconsistencies to determine root causes and offer proposals for remediation
- Support projects and report requests as needed
- Work independently with minimal supervision
- Perform other duties as assigned
Qualifications
- Associates degree with a minimum GPA of 3.0, or equivalent experience, in accounting, bookkeeping, or other related fields
- Highly proficient in Microsoft Excel
- 3+ years of related work experience, Financial Accounting, Bookkeeping
- Understanding of Health, Medicare, and/or benefit commissions is a plus
- Experience in processing commissions and/or sales incentives is a plus
- Strong math and analytical skills
- Creative problem solving and troubleshooting skills
- Excellent oral, written, and interpersonal communication skills
- Skilled in maintaining close working relationships with agents, while acting as liaison between multiple layers of management and departments
- Capable of managing competing priorities with multiple deadlines and multitasking in a fast-paced environment
- Self-starter with strong work ethic, organization, and good time management to be able to multi-task, prioritize, and meet deadlines independently in a fast-paced environment
- Positive and self-motivated with the ability to change priorities on-demand
- Demonstrated ability to work well individually and in a team environment
- Skilled at research and problem solving
- Proficient in Microsoft Windows and Internet knowledge
- Employee Health and Supplemental Insurance premiums paid 100% by the company*
- Employee option for Flexible Savings Account (FSA)
- Competitive 401k Plan with company match
- Generous Paid Time Off (PTO) plan
- 8 paid pre-determined calendar holidays
How Ideal Concepts Supports Your Success
- As a growing company, Ideal Concepts will foster your individual professional development through training, mentorship, and continuous leadership development
- Being promoted here is based on your work performance, goal achievement and leadership capabilities, meaning every employee has the same opportunity, regardless of tenure or title, to grow in their career!
- You will work in a team atmosphere with motivated, passionate, and career-driven individuals just like yourself
- You will be a part of a collaborative environment that encourages problem-solvers and outside the box thinkers to find solutions and achieve excellence
- IT supported onboarding with company equipment, technologies, and programs to ensure success in your position
Who We Are
Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agent to client through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service to every client. Today Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life Property & Casualty as well as a suite of supplemental insurance products.
As an employee of Ideal Concepts, Inc. you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity, tenacity, mastery and simplicity. Ideal Concepts, Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 5000 Fastest Growing Companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.
As part of taking care of our employees, Ideal Concepts provides an excellent benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision and life insurance – this will allow you to take care of yourself and family without worrying about increasing healthcare costs. You will also have access to a competitive 401k program where the company matches a portion of your employee contributions. Additionally, you can enjoy your paid time off without having to accrue a balance.
